| Office of Technology Services (Internal)
||Billing and Tracking System (BATS)
||The Billing and Tracking System (BATS) is composed of online data capture modules and batch procedures which provide cost allocation for personnel time, trouble ticket time and hardware utilization cycles. This system is composed of on-line data capture modules and batch procedures which compile information on personnel time allocated and expended.
||4 - Devastating Impact
||BATS generates no revenues for the agency. BATS system failure, however, could result in the agency's inability to properly allocate its costs across the various program grants, resulting in inaccurate federal reporting, which could subsequently impact access to federal funding for non-compliance issues .
||Potential degradation of services to constituents from undetermined potential efficiencies lost.